Common issues

Tech support

If you are encountering any issues with the add-on, please don’t hesitate to either:

• Open a thread in this forum category https://ich.taler.net/c/integrations/odoo/29 (You can ping me as well, @Nemael). Please explain your issue in detail.

• Open an issue on the Codeberg repository https://codeberg.org/Nemael/tops/issue. Please explain in details the issue you are encountering.

The Check URL validity button is showing an error

• This button checks that the chosen Taler merchant is valid and supports the same currencies that you are using. If your Taler provider accepts a currency not supported by the Taler merchant, an error will be raised.

  • The error message will show any discrepancies, and the accepted currencies on both sides.

• To change the currencies you’d like to support with Taler, go to the Configuration tab in the payment provider, and navigate to Availability -> Currencies.

  • This change will be overwritten when you restart the Odoo server.

  • For a more permanent change, you can edit the const.py file at the root of this add-on, and comment/uncomment the currencies that you want to set as Taler configuration.

  • const.py is loaded at server start.

Note

Because KUDOS is an imaginary currency, you will not find it in Odoo’s currency list.